After-Sales Service

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Uowinn after-sales service warranty description

Please read the user manual that comes with the product carefully before using it.

1. lf any product quality problems occur due to faully manufacturing, materials, design, or other reasons,the motherboard wil be guaranteed for 1 year free of charge while the battery and charger/adapter will be guaranteed for 12 months, stating from the date of Product Registration

2. We do not provide free after-sales service for failures caused by the user's personal reasons, which include the following:

(1). Failures caused by unauthorized disassembly or modification of the watch.

(2).Failures caused by accidental drops.

(3). Any damage caused by human beings or by the fault or misuse, such as water damage, cracks due to external force, or scratches on peripheral parts.

3. lf you need to request free after-sales service, please make sure to provide a seral number, which usually appears on the produc packagingor on the back of the device.

4. lf you need to have your product repalred, please bring it to either the company or one of its authorized distribution points

5. The actual products shall prevail in all cases.In order to make users feel more comfortable using our products and getanswers in time when they encounter common problems, the Uowinn team has deliberately screened the problems that some customers often encounterin the FAQ section of the official website. lf you have any additional questionsor encounter problems with the product, please feel free to contact the Uowinn after-sales team via email at Service@uowinn.com

新建锚点1

PRODUCT REGISTRATION

Complete the form. Your product information will be saved in our system and willallow for faster, streamlined customer support. Your serial number can be found on the Uowinn product packaging and on the product itself, per the examples shown.